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Project Coordinator - Glenrothes, United Kingdom - Forth Windows & Doors Ltd

Forth Windows & Doors Ltd

Verified Company

Glenrothes, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Us

Here at Forth Windows & Doors Ltd, we are a local growing dynamic company that continues to experience significant growth year on year, which not only opens new ventures for the business, but also for its staff.

Online we are more commonly known as We Do Doors, this is out main trading entity.

It has never been a more exciting time to become part of the team, and would like you to invite you to experience the excitement with us.

The Role

We are now looking to recruit a projects coordinator that is confident, efficient and also experienced in the delivery of excellent customer service.

As a member of the projects team you will be working at the heart of the company in a busy, fast paced environment.

From the moment a sale is confirmed, you will then see the job through from assigning an installer to survey our customer's door, to the day it's being installed.

Your responsibilities will include:

Managing your own projects and Sub Contractors throughout the UK
Coordinating with other departments within the company to ensure the successful completion of projects in a timely manner
Pricing, quoting and ordering with suppliers
Using your initiative to solve any problems that may occur with a calm and methodical approach
As a projects coordinator Customer aftercare is an essential part of your daily routine, which may involve dealing with any quality issues that arise after installation

What we are looking for in a Projects Coordinator:

2 years minimum customer service skills
2 years minimum complaint handling skills
Excellent attention to detail
Experience in the double glazing industry is preferred, however not essential
A genuine team player who can work well in a team, as well as on their own
Ability to adapt to change and has a willingness to learn
Ability to build strong working relationships with suppliers and contractors
Strong Organisational skills
Ability to work calmly in a fast paced environment
Experience with CRM systems is preferred, however not essential. Full training is provided.

The starting Salary is £22,000.00 and after probation goes up to £24,000.00 per year.

Job Types:
Full-time, Permanent

Salary:
£22,000.00-£24,000.00 per year

Benefits:

Onsite parking

Schedule:

8 hour shift
Monday to Friday

COVID-19 considerations:
Masks worn throughout the building, unless at your workstation. Hand sanitiser provided and social distancing.

Experience:

Complaint handling: 2 years (required)
Customer service: 2 years (required)

Work Location:
One location