Public Enquiry Officer - Wymondham, United Kingdom - Mitie

Mitie

Verified Company

Wymondham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB DESCRIPTION:

RECEPTIONIST - PUBLIC ENQUIRY OFFICE:

As Receptionist, you should have a pleasant welcoming and engaging personality, as first point of contact for all callers and visitors.

Ensuring calls and visitors are dealt with in a timely, professional and effective manner.

Providing an efficient and comprehensive service to all visitors & colleagues.

Executing all administrative tasks to the highest quality standards.

Requirements:

Proven work experience as a Receptionist, Front Office Representative or similar role.
Proficiency in Microsoft Office Suite.
Handson experience with office equipment (e.g. printers)
Professional attitude and appearance
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills.
Multitasking and timemanagement skills, with the ability to prioritize tasks.
Responsibilities of post and keys.
Greeting visitors, providing face to face and remote information
Taking payments.
Booking meeting rooms.
Call handing and redirection.
Refer on advice enquiries and complex cases to appropriate colleagues.
Ensure reception area is tidy and presentable.
Provide administration support.
Maintain building security by following safety procedures and controlling access via the reception desk.
Any other duties as defined to be part of the roll