Victim Care Co-ordinator - Stafford, United Kingdom - Citizens Advice

Tom O´Connor

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Tom O´Connor

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Description

Position:
Victim Care Co-ordinator


Location:

Stafford and across Staffordshire, hybrid working.


Closing date: 17 January 2023


Role details:


Job title:
Victim Care Co-ordinator


Location:

Stafford and across Staffordshire, hybrid working.


Salary:

£20,251


Salary pro rata:
No


London allowance:
No


Hours per week:
up to 37 (part time considered)


Type of contract:
Fixed term


Closing time:
12:00

Based in Stafford and working across geographically determined areas of the County, working agilely from partnership venues. Hybrid working. May be expected to work some unsociable hours including evenings, weekends and Bank Holidays.
- flexibility to work between the hours of 8.30 am and 6 pm daily and between Monday to Saturday*The Role Staffordshire Victims Gateway and Restorative Justice Service provides information, advice and or practical and emotional support to victims of crime to help them cope and recover from their experience and to exercise their rights as determined by the Victims Code. The Victim Care Coordinator will undertake casework with victims of crime referred into the service.

  • Includes Face to Face support and home visits Listen to victims of crimes and help them decide a resolution.
  • Complete both assessments of a victims needs and risk and develop support and risk management plans.
  • Provide effective and high quality specialist casework support to enable them to cope and recover from their experience.
  • Liaise/ coordinate responses from other agencies.
  • Assist victims to exercise their rights under the Victims Code.
  • Support victims through Police Investigation/Court process.
  • Facilitate Victim led Restorative Justice interventions Liaise with other Criminal Justice partners including the police on behalf of victims.
  • Facilitate effective introductions an onward referrals to other services


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