Centre Coordinator - Watford, United Kingdom - TCHC Group Limited

TCHC Group Limited

Verified Company

Watford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who we are?
This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004.

Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress toward greater opportunities.

TCHC is an organisation that believes in creating opportunities for all.

It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations.

Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.

The staff who work for TCHC are learner-centric and want to make a real difference to the people they work with, enabling them to improve their employment situation, some of whom will have had poor experiences of learning and employment in the past.

Some may have complex lives and require signposting to other organisations who can help.

Staff are valued and recognised for the contribution they make towards the organisation's vision and goals and the effective support they provide to the individuals we engage with.

We have a strong belief that success is created together; one of the reasons why we are a great employer to work for.

TCHC is a disability confident committed employer.

Who are we looking for?
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Be part of a new education provision supporting young people in Watford _
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Are you organised? have an attention to detail? Experienced with administration processes, able to coordinate others? Able to meet deadlines? Want to make a difference? Want to work with young people ensuring they can achieve? Are you a good communicator?_
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If yes read on_

We are seeking a Centre Coordinator who can bring excellent administration and people skills to a newly appointed education and training centre, providing education to 16-19-year-olds.

You will be responsible for creating an outstanding experience for our learners and working closely with the Centre Manager, and internal teams, to track, report, and monitor the success of all young people's learning activity.

Job Title:

Centre Coordinator

Location:

Watford, Herts

Working Hours:

8.30 am to 5.00 pm, Monday to Friday, 1-hour lunch, 37.5 hours per week

Contract Type:

Perm

Reports to:

Centre Manager

Salary Band:

Up to £25,000 per annum

What are we looking for?

Qualifications & Experience:

Business administration level or above (Desirable)
GCSE (or equivalent) in English and maths at grade 4/ C or above, (essential)
Experience of working in administration role within education (desirable)
Experience with an administration role (essential)
Experienced of communicating with different people
Confident using IT packages

Main Tasks & Responsibilities

To support the centre manager, colleagues, and learners to ensure the smooth running of the education and training centre, maintaining high standards of communication, administration, health, and safety, safeguarding,
Oversee the centre admin processes and ensure systems are used
To coordinate learner enrolments to the study programme, lead on managing and evidencing learner attendance, arrange meetings when required,
Coordinate the use of petty cash and ensure all resources are available
Coordinate to ensure deadlines for admin tasks are met
To participate in meetings to evaluate individual learning plans ensuring effective practice is in use.
Maintain security of confidential materials,
Diarise any offsite interventions with learners and assist in planning including travel arrangements
Assist with the management, and storage of session plans and all appropriate resources
Organise learner registrations, and exit paperwork
Promote inclusive learning and consistently maintain established standards of discipline within the centre.
To support with learner recruitment
Support sessions with covering of breaks
Ensure registers are up to date and authorise bursary payments in conjunction with the centre manager

Reception and Customer Service

Be the first point of contact for all visitors and maintain a professional and welcoming reception area.
Be the primary first contact for external callers and deal with queries promptly, taking messages and following up to ensure excellent customer service is delivered.
Support the centre manager and organise promotional events and promote the centre programmes as appropriate e.g. school career events/open days/awards ceremony.
Build an effective rapport with learners and report to colleagues any issues which may impact learning progress.

Administration

Learner enrolments and ILPs are accurately complete
To ensure that learner bursaries are applied for and administered efficiently including daily travel payments.
Organise course marketing and open days.
Maintain information requirem