Head of Contact Centre - Croydon, United Kingdom - Croydon Council

Croydon Council
Croydon Council
Verified Company
Croydon, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

This is an exciting time to join Croydon providing the successful applicate with the opportunity to develop high performing teams and services to Croydon Council's residents.

Your expertise in delivering services across a repairs contact centre, estates and environment will be key to your delivering continual improvements in these areas.

Whilst motivating and supporting staff through this journey

This role will be ideal for an individual who promotes and embeds a culture of continuous improvement, encourages and drives through innovation in housing to improve the experience of residents and drives operational efficiency'

You will relish working with residents to shape the delivery of service


Further details:

Full time 36 hours per week

Closing date:
Sunday 12th November 2023 at 11:59pm


Equal opportunities


As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.


Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

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