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- Team Management: Lead and motivate the parts team to deliver exceptional results, focusing on meeting customer needs and resolving any issues promptly.
- Customer Service: Ensure all customer inquiries are answered in a timely manner, with a focus on after-sales support and follow-up calls to maintain high levels of satisfaction.
- Collaboration: Work closely with the Service Manager to address any Vehicle Order Return (VOR) issues and drive continuous improvement initiatives.
- Inventory Management: Oversee the receipt, reconciliation, and reporting of stock orders, inter-depot transfers, and exchange units, identifying and addressing any discrepancies or negative stock situations.
- Quality Control: Organize regular van checks and report on findings, ensuring compliance with company standards and regulatory requirements.
- Knowledge and Experience: Commercial vehicle and parts industry knowledge, preferably with a parts stock control qualification and previous supervisory experience.
- Skillset: Computer literacy with Excel skills and possession of a valid FLT license.
Parts Supervisor - Farnborough - Transcomm Recruitment

Description
Parts Supervisor Job Description
We are seeking a highly organized and experienced Parts Supervisor to oversee our parts department in Farnborough. As a key member of our team, you will be responsible for managing a team of parts advisors and ensuring seamless customer service.
Main Responsibilities:
Key Requirements:
This is an exciting opportunity to join our team as a Parts Supervisor and contribute to our success in the commercial vehicles sector. If you have the right blend of experience, skills, and passion for delivering exceptional results, we encourage you to apply.
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