Software Trainer - Swansea, United Kingdom - Dezrez Services Ltd

Dezrez Services Ltd

Verified Company

Swansea, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description
Job Title - Software Trainer

Department - Training

Reporting to - Operations Director

Location - Hybrid

Salary - Dependent on Experience
, £27,000 per annum

Do you want to work for one of Wales' most Dynamic and upward moving companies? Dezrez is a SaaS software provider specialising in cloud based Estate Agency & Property Management Software?

What we're looking for in our Software Trainer

We are looking for a highly motivated, enthusiastic individual to join a team of Software Trainers to provide our clients with the most up to date training on our ever-evolving platform.

We are looking for an engaging personality, ideally with Property Management/Accounts software training background.

In addition to delivering clear, informative and engaging training to a rapidly growing customer base, you will be responsible for educating a large client base to utilise our solutions to meet their business needs.

To encourage the traditional high street Estate Agents to become part of the Hybrid Agent revolution.

This role is hybrid with online training as well as some travel to our clients across the UK. As such, the ability to manage your time, take initiative, travel and stay overnight are essential.

Key Responsibilities:

Conduct webbased training sessions
Delivery of onsite training courses at our customers place of work
Develop and document clear and concise training materials
Remain up to date with product changes and update / maintain training materials and client collateral
Reporting to HQ regularly on progress and to provide customer insights
Following up training requests & contacting a large customer base to sell additional training packages
Recording feedback and looking at ways to improve existing training schedules/courses
Internal staff training
Generate course content for online Elearning solution
Always promoting the wide range of training services, you must also have the ability to build and maximise client relationships

Skills/Experience Required:

Recognised training and coaching qualifications (Desirable)
Strong customer management and the ability to build rapport quickly with people at all levels
The ability to analyse learning needs, and deliver and evaluate effective training solutions
Proven experience of taking initiative
Motivated by a fast paced, selfguided, dynamic and demanding environment
Experience of LMS E-Learning platforms and content creation would be desirable but not essential
Knowledge of Adobe Captivate (Desirable)

This is an exciting opportunity and a rewarding role that offers much more than just standard training, the opportunity to join an innovative and charismatic team, working closely with non-customer facing departments you will also be involved with testing and improving our range of software products.

Job Types:
Permanent, Full-time

Salary:
From £27,000.00 per year

Benefits: