Senior Store Assistant - Saffron Walden - Toolstation Ltd

    Toolstation Ltd
    Toolstation Ltd Saffron Walden

    1 week ago

    Description

    Overview

    Senior Store Assistant (keyholder) in Saffron Walden – 30 hours per week. We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we're not just looking for what you can bring to us today – we're focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations. If you're after a fast-paced role with an employee-focused retailer that's passionate about making customers happy, this could be the perfect fit for you. This is more than just a store job.

    What you'll do

    • You'll be the friendly face of Toolstation, helping customers find what they need, and you'll also be hands-on with deliveries, warehouse tasks, and stocking shelves.
    • Be prepared to roll up your sleeves in a busy environment; it can get hot in summer and chilly in winter.
    • Support colleagues to deliver a great customer experience; retail experience is not essential, but some experience as a key holder or supervising team members is helpful.
    • Handle deliveries, unpack stock, keep the store clean, and prepare orders.
    • Provide outstanding service during busy times and maintain a positive attitude.
    • Ask the right questions to understand customers' projects and help them find what they need to get the job done.
    • Be Proactive: promote Toolstation Club and Trade Accounts and sign customers up for deals and prices.
    • Keyholder responsibility: open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.

    What you'll bring

    • A friendly personality: help maintain our high store standards and create a workplace everyone enjoys.
    • Reliability: be there when we need you. Flexibility, commitment, and support for your customers and team are key.
    • Accountability: you've taken charge in a previous role and are happy to step up when needed.
    • Your best self: bring your energy, enthusiasm, and let your personality shine.

    What you'll get

    • Why Join Us?: At Toolstation, your career is in your hands. You'll have the chance to move up the ladder, explore different roles across the business, or take opportunities within the wider Travis Perkins Group. We'll support you with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
    • Benefits:
      • 22 days holiday + Bank Holidays
      • Company pension scheme and life assurance
      • Bonus scheme and cycle to work program
      • Save and buy as you earn options
      • 20% discount across all Travis Perkins companies
      • Health and wellbeing support with Aviva Digicare
      • Financial education, support, and recognition awards
      • Discounts at over 1,000 retailers

    About Toolstation


    We're one of the UK's fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we're trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and diverse group mean there are always exciting opportunities for ambitious individuals to grow with us.

    To apply


    Caught your interest? Want to know more? Take a look at or simply hit apply. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.


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