General Manager – 3pl Distribution - Metropolitan Borough of Solihull, England, United Kingdom - White Glove

    White Glove
    White Glove Metropolitan Borough of Solihull, England, United Kingdom

    1 week ago

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    Description

    A senior leadership position is available at a white-glove services provider to oversee operations for a high-speed manufacturing partner.

    Key Responsibilities:

    1. To manage and execute operational performance as defined by customer contracts and key performance indicators.
    2. Build and maintain strong relationships with customers at all levels, ensuring exceptional service delivery.
    3. Drive business excellence and organic growth through strategic planning and execution.
    4. Oversee internal and external audits to ensure accreditation and compliance.
    5. Deliver comprehensive customer scorecards and successful model year and change programmes.
    6. Develop and implement effective succession plans to ensure continuity.
    7. Promote team satisfaction and engagement through regular communication and feedback.
    8. Foster collaboration and open communication among cross-functional teams.
    9. Cultivate a culture of continuous improvement and innovation.
    10. Stay up-to-date with industry trends and best practices to inform decision-making.
    11. Communicate effectively with stakeholders to ensure alignment and buy-in.

    Qualifications:

    1. A strong background in manufacturing retail is essential for success in this role.
    2. A minimum of 5 years of experience in a leadership or management capacity is required.
    3. Educated to university degree level or equivalent professional qualifications are necessary to meet the demands of this position.

    The ideal candidate will possess excellent interpersonal and communication skills, with the ability to work effectively in a fast-paced environment. They will be well-organized, proactive, and results-driven, with a strong focus on delivering exceptional results.

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