Labour Controller - Castleford, United Kingdom - Premier Technical Services Group

Premier Technical Services Group

Verified Company

Castleford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our Castleford based electrical testing business specialises in providing portable appliance testing (PAT) and electrical installation testing nationwide through a professional and skilled team.

Role

The purpose of the role is to work alongside the Technical Team and Administrators, this role is critical within the Division.

It has a dual focus on ensuring the schedule of work for a group of UK based Engineers achieves the highest levels of customer service and ensures optimum use of engineering resources.

Planning all works in a Designated Scheduling area (and on occasion nationally) for a designated service (Electrical Installation Testing or Portable Appliance Testing) on a rolling weekly basis, liaising with both clients and Engineers.
Support Engineers in the field ensuring they have the correct H&S training, job information, equipment, stationary etc. acting as a point of contact for them with the customer and relevant internal departments.
Arrange travel and hotel accommodations for Engineers working away from home, involving raising Purchase Orders and checking expenditure is in line with the budget and Company's expenses policy.
Tracking work completion and the return of worksheet from Engineers, supplying full and accurate invoicing information to the Accounts Team.
Generating and providing various management reports (KPIs, invoicing, weekly and monthly business updates etc.).
Any other ad hoc tasks for the management team that help to maintain service and the division's commercial / financial commitments.
Have the ability to plan for varying workloads and targets nationally using sales information, retained customer data, knowledge of the customer/engineer/and geography.
Process invoicing and liaising with customers for work requests to ensure payments.

Package

Full time permanent position
Competitive package

Essential Criteria

You will have relevant and broad experience as a Labour Controller, Planner, Scheduler or Operations Manager.
Relevant industry experience would be an advantage, but not essential.
You will have exceptional people skills alongside building good client relationship (strong communicator, service orientated, supportive and helpful to colleagues).
Calm, resilient and flexible with experience in a fastpaced service environment.
Forward planning and reactive problem resolution.
Ability to adapt to last minute changes.
Able to deal with challenging individuals.
Excellent geography skills