Support Team Member - Hemel Hempstead, United Kingdom - The Boys' Brigade

Description

Support Team Member - Digital Administration

JOB DESCRIPTION

The Boys' Brigade (BB) is an international Christian youth organisation, providing opportunities for children and young people years old) to learn, grow and discover in a safe, fun and caring environment.

Our vision is that children and young people experience "life to the full" - John 10:10

Around 1,200 BB Companies (groups) meet in communities across the UK and ROI each week, supported by over 11,000 dedicated volunteer leaders.

Purpose of the role:
To provide direct administration support to all elements of the organisation ensuring the smooth-running of the operational functions.

We are seeking an individual with strong organisational, communication and interpersonal skills, who is confident with managing multiple tasks and digital processes.

Responsible to:
Director for Operations and Support Team Lead


Location:
Hemel Hempstead (HP3 0BL) with some flexibility to work remotely.


Salary:
£21,000 - £23,000 (dependant on experience)


Key Responsibilities

• To support Senior Management Team (3 members) and Management team (4 members) by managing project data, reports and spreadsheets
• Keep records and reports up to date to enable effective delivery of specific projects to support volunteers
• Maintain budgets and monitor budgets relating to the project elements
• Processing and reconciling expenses
• Support, reviewing and processing reimbursements
• Compile reports and data to assist both staff members and volunteers
• Providing efficient digital administrative and organisational support to volunteers
• Embed digital processes throughout the organisation
• Signposting information and resources across our organisational functions
• Updating digital records, processing data and providing reports.
• Assisting volunteers and staff in using our membership system (Online Brigade Manager) as we seek to increase usage of OBM.
• Support the back

- office functions of our online shop through taking orders and dealing with customer enquiries.

• Dealing with sending and receiving post and deliveries.
• All other administrative tasks as required.

Person Specification

Essential

• Excellent interpersonal skills and a good communicator to a range of audiences, including volunteers, staff, trustees and external partners and service providers
• Presentation skills and customer service knowledge
• Good verbal and written communication skills
• Understanding of managing budgets
• Excellent organisational skills and ability to prioritise workload.
• Ability to work collaboratively with staff, trustees and key volunteers.
• Experience of working with and supporting volunteers.
• Excellent problem solving skills, the ability to research and an aptitude for helping others.
• Sympathetic to the vision, mission and values of The Boys' Brigade.

Desirable

• Advanced knowledge of MS Excel (creating spreadsheets and charts using financial Excel functions)
• Handson experience with accounting software, for example QuickBooks

Confidentiality

The post holder will have access to confidential information and is expected to ensure that the highest level of confidentiality is maintained at all times.

Closing date 19th February 2023

Provisional interviews 2nd - 3rdMarch 2023


Job Types:
Permanent, Fixed term contract

Contract length: 24 months


Salary:
£21,000.00-£23,000.00 per year


Benefits:

• Onsite parking

Schedule:

• Monday to Friday

Work Location:
One location


Reference ID:
SupportTeam/NW/Feb23