M365 Technical Specialist - Bristol, United Kingdom - Turner & Townsend

Turner & Townsend

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

At Turner & Townsend, we are committed to creating a diverse workplace and an inclusive culture where everyone can reach their full potential.

We will support, encourage, and empower you to take opportunities to gain breadth and depth experience by moving between sectors within a wide range of industries such as Defence, Power, Transport, and Utilities.

We encourage flexible working with time spent between home, client, and the T&T office, whilst balancing the needs of T&T and our clients.

Fellow T&T colleagues will support you throughout your career journey providing reach-back into T&T's wider network and its breadth of expertise.

Our infrastructure team is in high demand and experiencing success in delivering major project and programmes across Southwest and Wales region._
We are transforming performance for a green, inclusive, and productive world. This is your opportunity to join us. Are you ready to make the difference?_

Job Description:

We are looking to recruit an experienced Microsoft 365 Technical Specialist to join our Defence & Security team.

The role of the M365 technical specialist is to work closely with our operational business to support one of our business focussed, national M365 platforms.

You will also be responsible for M365 administration, supporting our technical support teams, training, and maintenance of the environment.

KEY RESPONSIBILITIES

Ensuring the operational health of the M365 environment including availability, maintenance, performance, interoperability, reliability, and security
Assist in the administration and support of an enterpriselevel Microsoft Exchange, Teams, OneDrive, mobile access, SharePoint (sub sites, lists, libraries, and content) etc.
Troubleshoot M365 related issues including connectivity and mobility when alerted by monitoring software or staff
Involved throughout the lifecycle of projects you will use your broad experience in Microsoft platforms and enterprise technology architecture (Azure/ M365)
Execute, manage, and lead users through the onboarding technical and support process
Support and resolve specific user deployment issues
Maintain a strong working knowledge of the current Microsoft 365 tools and keep abreast of the Microsoft roadmap and its impact to our business
Interact daily with IT team to provide and share technical issue resolution knowledge and deployment/adoption processes best practices
Conduct routine monitoring and analysis to include audit log reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings
Training and educating endusers on M365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook etc.)
Create and maintain detailed documentation of Microsoft 365 processes and procedures
Produce dashboard reports and management information, particularly around the consumption of licenses and resources as well as user adoption of the various components

Qualifications:

Essential:

Deep knowledge in M365 technologies with experience of two or more of the following: Exchange, SharePoint, One Drive for Business, Teams.
Experience in supporting Microsoft 365 for an enterprise and working as part of an IT team
Experience in Microsoft 365 migration activities, typically as part of projects or large programmes of work.
A minimum of two years relevant work experience focused on the implementation and/or use of Microsoft 365 and Collaboration technologies
Must pass both Baseline Personnel Security Standard check and UKSV SC clearance these will be conducted during the probation period and are mandatory for this role

Desirable:

Experienced in providing technical support to IT teams and enduser support to individuals
Able to build relationships and communicate with people at all levels.
Confident in your ability to report on progress, timescales, outstanding and completed activities
Experience in managing and supporting; OneDrive, Teams, Exchange, OneNote, Yammer, SharePoint, and Power Platform etc.
Experience in managing and supporting; Intune implementation, migration and administration
Experience of M365 management tools for example, Intune, Azure, AAD, and the other M365 management portals
Experience administering M365, Exchange, Azure Active Directory, Teams, OneDrive, and SharePoint environment
Experience with data sovereignty situations and options to comply
Experience with PowerShell would be a highly desirable skill

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

This is a hybrid role and will require some office working.

Reporting to the Security Controller and based in the Bristol office, you will be a member of the small but growing team supporting our work in the UK Defence sector.

There will also be opportunities to engage in client facing fee earning work from early 2024 onwards.

Due to