Customer Service Coordinator - Exeter, United Kingdom - X2recruit

X2recruit

Verified Company

Exeter, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

X2 Recruit are looking for a Customer Service Co Ordinator for our Client in Exeter.

Enable effective customer access to the full range of services provided by the Public Realm service. Organise the provision of services within the remit of B & C Ops. Issue and administer licences, agreements and invoice and administer the recovery of debt.

Ensure that records and GPS locations are up to date and that Statutory and business data is collated and maintained.

Assist in the development of GIS systems.

Provide the first point of contact for public enquiries regarding the services with particular emphasis on Allotments and to provide general administrative and customer enquiry support for all Public Realm services.

To enable members of the public and service users to access and engage with services across Public Realm.

To assist in the maintenance of records including (but not exclusively) interments, assets, allotment sites, tenancy/ licence details, waiting lists, vessel movements, arboricultural assets and GIS asset data.

To lead on the administration and assist in the delivery of the allotment service and administration of arboricultural assets.

Together with the other Customer Service Co-ordinators ensure the effective administration and delivery of Business and Commercial Operations including Allotments, Bereavement Services, Car Parking, Engineering and PR Assets.

To maintain records and data collection and prepare reports for service managers regarding service demand and response.

To invoice customers and order equipment and supplies as required, monitor the debtor system and coordinate action for debt recovery.

Job Types:
Full-time, Temporary contract

Salary:
£13.69 per hour

Schedule: