Team Leader - Solihull, United Kingdom - 808 Group

808 Group

Verified Company

Solihull, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Would you like to join one of the fastest growing departments, within one of the Uk's leading banking businesses.

You will be rewarded with opportunity to grow and develop your career, together with a rewarding basic salary, generous holiday entitlement and companywide profit share.

We are looking for a Team leader to join our ever-expanding business.

This Team Leader position will be responsible for the co-ordination of the Sales Support team's daily workload, ensuring the timely processing of all quotations and introducer requests received into the New Business area.

To provide leadership and direction for your team, maintaining service levels and ensure all business objectives are adhered too.

Key Duties of the Team Leader

Manage the team's daily workflow activities and requirements.
Be able to identify service and processing issues and manage through to a satisfactory resolution.
Formulate operational procedures where required and recommend changes to achieve departmental objectives.
Make sound business and commercial decisions with consideration to the lending policy and guidelines and risk management procedures.
Deputise for Manager and represent the area where required.
To be an approachable referral point for colleagues, the sales team and other departments and as a representative for the Sales Support team when required.
Undertake effective 121s and appraisals, identifying training needs and ensuring the appropriate training is delivered, with ongoing staff performance monitored.
Provide support and complete administrative duties on behalf of the Regional Sales Manager

Key Skills for the Team Leader

Ability to lead and motivate a team.
Demonstrate a high level of customer service.
Demonstrate problem solving with good analytical skills.
Awareness and understanding of all prevailing regulatory and compliance requirements.

Salary:
£35,000.00 per year

Benefits:

Company events
Company pension

Schedule:

Monday to Friday

Ability to commute/relocate:

Solihull,

West Midlands:
reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 1 year (preferred)

Work Location:
In person