Communications Manager - London, United Kingdom - The MDU

Description

To support the Executive in providing strategic communications to a company wide audience, as well as to senior external stakeholders - ensuring that employees at all levels are kept up to date with relevant strategic, operational, and other information,whilst also supporting the communication of that corporate narrative to influential external audiences.

• To work closely with the Executive, heads of department and managers to establish organisational messaging.
• To develop and maintain an internal communications strategy and communications plan to support the MDU's business objectives.
• To deliver all internal communications in accordance with the internal communications strategy.
• To maintain an external Stakeholder Relationship Audit workbook to support external engagement priorities.
• To continually develop and populate the MDU's intranet content, ensuring this becomes the go to source for all staff communication and engagement activity

• Ensure the Company's strategy, initiatives and projects are successfully communicated to internal and external stakeholders
• Ensure internal communications messages are consistent and in line with the MDU strategy
• Assist the Executive Office in drafting messages or presentations, in written, visual or spoken form
• Support internal change programmes with creating an appropriate communications plan.
• Provide a framework for effective communication channels and processes, which ensure people have access to the information they need
• Promote the use of the MDU staff intranet, brining colleagues from across the business together.
• Plan, edit and write strong, relevant content to inform and engage MDU staff and stakeholders
• Manage stakeholder expectations and keep them informed of progress to key milestones
• Uses fresh thinking, creative ideas, turning complex information into clear proposals and engaging content for internal audience
• Work closely with the Emergency Response Team (ERT) to handle the internal communication response to crisis situations which affect organisational perception and reputation
• To provide the line management for a Communications Officer, including (but not limited to) identifying and agreeing work priorities, setting objectives, managing performance and development.
• To support the training and development of MDU colleagues in communication best practice

• Experience in relevant communications roles preferably with some involvement in developing and delivering communications strategies
• Excellent writing, editing and proofreading skills with experience in writing for different audiences
• Strong interpersonal skills including influencing, negotiating, and relationshipbuilding with the ability to deal confidently with senior colleagues and explain communication techniques to them.
• Ability to gain credibility quickly in dealing with and advising senior managers and the Executive
• Strong speaking/presentation skills and ability to communicate effectively with all stakeholders
• Exceptional attention to detail, organisation and problemsolving skills
• Comfortable dealing with change, ambiguity, and conflicting priorities
• Knowledge of digital media tools and how they can be used to connect and influence engagement
• Experience of employee engagement activities
• Understands stakeholder communications, internal communications and employee engagement
• Previous experience supervising and training team members
• Experience in a similar role, where crafting communications strategy and plans are central

• Annual leave 25 days plus Bank Holidays
• Private medical insurance (currently with BUPA) benefit in kind
• Season ticket loan scheme
• Company sick pay (after 3 months service) = 13 weeks
• Group Income protection insurance applies after 2 years continuous service
• Ride to work scheme
• Employee assistance programme
• Discounted gym membership through Hussle
• Holiday purchase scheme

You may have experience of the following: Communications Officer, Media Manager, PR, Public Relations, Public Relations Officer, Animal Welfare, Communications Manager, Marketing Communications, Campaign Manager, Project Management, Charity, Third Sector,Charities, NFP, Not for Profit, etc.