Night Receptionist - London, United Kingdom - The Cavendish London

The Cavendish London

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_The Cavendish London_ is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations. We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, a relaxing lounge & bar and fine dining restaurant.

Reporting to the Front Office Manager, our Night Receptionist is responsible for the smooth and effective running of the whole hotel overnight with their team members.

This role of Night Receptionist is crucial for:

Ensuring responsibility for the smooth running of the hotel during the overnight shift by ensuring a high level of service, comfort and security is provided for our guests
Give our guests a highly courteous and personable welcome and departure according to the required standards, aiming to exceed their expectations
Being conversant with all crisis management procedures and carry out any emergency procedures when and where necessary with the team
Ensure safety and security of the car parking area, parked cars and customers on premises
Being an ambassador for the Hotel and role model representing our values at all times by ensuring they are executed and maintained
A fully flexible rotating roster throughout the week (5 out of 7night shifts per week)
Previous experience in Front Office
Excellent customer service, communication and problemsolving skills
Advanced experience with RMS is desirable
A good command of English is essential, a second language would be advantageous
Uniform and meals on duty
Training opportunities (on the job, internal and external qualifications)
Employee recognition scheme through guests and fellow team members
Employee stay rates throughout Europe (after passing probation)
A PERKBOX subscription with benefits, discounts and savings available from your first da_y_
A commute allowance for days that you attend work

About us

_ The Ascott Limited_ is the largest international serviced residence owner and operator based in Singapore. Operating _Ascott_, _Citadines_, _Somerset_, _Quest_, _The Crest Collection_ and _lyf_, represented in key cities of Americas, Asia Pacific, Europe, the Middle East and Africa.

With our vast growth and ambitious plan to reach 160,000 residences in our portfolio by 2023, we are always looking for committed individuals.

If you are passionate about a career in hospitality that offers alternative lodging facilities to the conventional hotel concept, we look forward to hearing from you.

INDFOH