Parking Officer - London, United Kingdom - Ealing Council

Ealing Council

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

Fixed-term contract for external applicants and /

or secondment opportunity for LBE employees until 20/12/2024*****Ealing Council's award-winning parking service is constantly working towards improving customer satisfaction and identifying innovative ways to become more efficient and successful. It manages parking demand and traffic flow across the council's network in one of outer London's busiest boroughs. The team is now looking to recruit a parking officer, responsible for business processing in the debt collection area.
- processing documentation relating to the recovery of debt,
- using Microsoft Office Suite and bespoke databases to administer records in a manner compliant with the Data Protection Act and GDPR
- working closely with colleagues in the team, other Council departments and contractors (particularly those working in the fields of IT, parking enforcement and debt collection) to deliver a seamless service
- a strong grasp of the debt recovery process with respect to parking debt
- strong administrative capabilities using IT (experience of Taranto database systems and MS Office Suite are advantageous)
- experience working with a wide range of stakeholders/contractors to deliver excellent customer services

This role is deemed customer facing and as such you must have a command of spoken English which is sufficient to enable you to effectively perform the role.

This requirement relates to Part 7 of the Immigration Act 2016.

Role profile

Secondment release form