Trainee Service Support - Norwich, United Kingdom - Thurlow Nunn

Thurlow Nunn

Verified Company

Norwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen at our Norwich branch for a Trainee Service Support person.

Reporting the Aftersales Manager you will be fully trained in all functions of the Service department including administration, bookings and front desk support.

Key accountabilities include:

Creation of service department job cards and invoices

Compilation of departmental documentation to support company policies and procedures

Data inputting, typing, filing, photocopying

Compliance with manufacturer warranty procedure

Answering telephone calls to service dept and directing as appropriate

Contacting customers to arrange collection/delivery of vehicles

Contacting customers to update on progress of work and gain authorisation

Ensuring compliance with Hand Safety requirements.

As a family owned business we have strong values which we encourage our colleagues to demonstrate at all times; Professional, Trust, Respect, Caring and Together.