Quality Assurance Advisor - Ashford, United Kingdom - Nurseplus

Nurseplus
Nurseplus
Verified Company
Ashford, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Quality Assurance Advisor (Health and Social Care)

Location:
Nationwide


Job Type:
Permanent Full Time


Salary:
Starting at £30,000 £36,000 depending on experience + Car allowance


Job Reference:
CAA/99/VL
The Quality Assurance Advisor is a key member of the compliance team.

The role is fundamentally about driving best practice and high standards throughout the business by auditing and coaching their branch teams to ensure that Nurseplus meets its legislative, professional and regulatory requirements.

The Quality Assurance Advisor is expected to lead by example and recognise the individual abilities of their branch teams in order to identify and mitigate risk.


Benefits of working for Nurseplus as

  • Salary starting at £30,000 £36,000 depending on experience + Car allowance
  • Car allowance
  • Company mobile phone and laptop
  • Company incentive schemes
  • A structured pathway for your career development
  • Contributory pension scheme
  • Company Healthcare scheme
  • Company discounts scheme for high street retailers

The main responsibilities of the Quality Assurance Advisor include:

  • To be responsible for auditing a network of branches 3-4 monthly to ensure these branches meet the requirements of the CQC fundamental standards, company policies and procedures, as well as current legislation.
  • Drive forward new initiatives in order to maintain compliance and support the growth of the business.
  • Developing and enforcing an action plan where necessary, checking that action plans have been met and completed within set time scales.
  • Report to the Head of Quality Assurance and Training on individual branch compliance performance and highlight any concerns you may have.
  • To maintain a robust working knowledge of the CQC fundamental standards and Nurseplus policies and procedures and how these impact on the delivery of regulated activities.
  • To provide guidance and support in relation to complaints, incidents, accidents and safeguarding's.
  • To attend various company and team meetings when required.
  • To conduct training sessions both via video and in person to provide staff with the knowledge and tools needed to deliver a service which is compliant and of exceptional quality.
  • To motivate branch teams to achieve the absolute potential of their branch.
  • Ensure branches celebrate success where appropriate and to make sure the branch teams feel highly regarded and recognised by Nurseplus.
  • To lead by example, be flexible and willing to travel, and be available to Branch Managers for guidance and support.
  • Have demonstrable experience of proven adherence to compliance requirements within the care sector
  • Have good knowledge and understanding of CQC regulations
  • Have experience auditing
  • Have experience with training
  • Have a positive attitude and be a team player
  • Have excellent organisation and time management skills
  • Have excellent communication skills both written and verbal
  • Have the ability to coach and mentor staff
  • Be self motivated and able to work alone and on their own initiative
  • Be proficient in the use of excel and ability to work across multiple it systems.
  • Have valid UK driving licence and a willingness to travel extensively including overnight stays.

About us
Nurseplus is a national company with a network of branches across the UK.

We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.

**INDPRM
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