Customer Service Advisor - Borehamwood, United Kingdom - BMW Group Retail

BMW Group Retail

Verified Company

Borehamwood, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Group1 Borehamwood is looking for a Customer Service Advisor -
BMW Product Genius.

Your role
You will be welcomed into a friendly team and have the opportunity to work with an exciting product.

A large part of the Product Genius position involves:

Maintaining indepth, specialist knowledge of the
BMW and MINI products
Aim to create a new retail experience for our customers
Handing over vehicles to customers and explaining all the product features
Supporting the sales team when required
Providing individual technical support to all departments
Passing on knowledge to the sales team by holding coaching sessions on new technologies
Providing exceptional customer service that leads to customer loyalty and referrals.
Maintaining good housekeeping standards and orderly administration of your work.

Your profile
We expect you to demonstrate some skills that will prove very beneficial in the position, including:

Customer awareness.
Negotiation and communication skills.
Ability to meet deadlines and work under pressure.
Full driving license.

Rewards

Your hard work will be rewarded with a pension scheme, performance bonus and access to training courses at the
BMW Training Academy.

Similar searches:

BMW, Permanent, Full-time, Sales / Customer Service, Competitive

Retailer
Group1 Borehamwood

Location
Borehamwood

Salary
Highly Competitive

Starts
22 Feb 2023

Closes
15 Mar 2023

Brand

BMW

Contract Type
Permanent

Hours
Full-time

Business Area
Sales / Customer Service