Returns Operative - Hook, United Kingdom - Surface Technology International

Surface Technology International

Verified Company

Hook, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

BE PART OF SOMETHING EXCITING Surface Technology International Ltd (STI) is a specialist Contract Electronics Manufacturer, serving world-class customers in high-reliability industries by providing electronics design and manufacturing solutions in both printed circuit board assembly (PCBA) and full box-build manufacturing.

STI provides a full set of manufacturing services, from concept design through prototyping, production to complete box build including thermal vibration and full product test.

STI also provides full lifecycle support - spares, repairs and long-term obsolescence management.

We currently have a very exciting opportunity as a
Returns Technician who will be responsible for the progress of return materials throughout the business.

The Returns Division Technician is also responsible for communicating the up-to-date real time information of the progress of the RMA to all process stakeholders.

Some of the main responsibilities include:

Booking in RMAs into Epicor System
Investigating and searching for missing information to track RMA
Ensuring returned production information in RMA database is complete and accurate
Making sure RMAs are processed promptly as they arrive from the Customer / Goods In
Delivering returned merchandise to the appropriate location
Ensuring merchandise is stocked in the appropriate area
Create RMA routings, with the support from Engineering
Communicating with Repair Technicians / Tech Cell for necessary repairs

For this role you will need:

IPC-A-610 Qualification desirable but not essential
Understand component identification codes such as resistors, capacitors and ICs
Able to interpret engineering drawings and bills of materials (BOM)
Excellent attention to detail and accuracy
Ability to concentrate for extended periods of time on repetitive tasks
Able to work effectively to deadlines
Demonstrates proactive approach
Good communication skills
Dexterity, Good Hand and Eye coordination
The ability to adapt accordingly to new/prototype products and their requirements

This role is
full time, permanent and
onsite in
Hook, Hampshire.
If you feel you have the skills and experience to become our
Returns Technician and you are looking for exciting opportunities ahead,please click 'apply' today, we'd love to hear from you

We offer 23 days holiday (plus Bank Holidays & Flex Days), early finish on a Friday, Flexible working opportunities, Company Pension Scheme, Health Cash Back Scheme, a range of discounts and excellent training and development opportunities.

We also pay for professional memberships on a case-by-case basis.

A full job description is available on request

The ability to achieve UK security clearance may be required for some roles.

All applicants should have the Right to Work in the UK, as we are unable to offer sponsorship for this role.

Salary:
£22,000.00-£26,000.00 per hour

Expected hours: 37.5 per week

Benefits: