Business Support Officer - Huddersfield, United Kingdom - Kirklees Council
Description
We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.
Organisation
- Kirklees
Directorate
- Children & Families
Service Area
- Child Protection & Family Support
Hours
- 37.00
Number of Jobs
- 1
Location(s)
- Civic Centre 3, Huddersfield
Position type
- Permanent
Grade
- Grade 6
Salary
£22,369 - £24,054
Business Support Duty and Advice
Duty and Advice is the front door to children's services where new potential safeguarding concerns are shared by professional or members of the public.
A big part of the role is taking phone calls from professionals, interrogating Liquid Logic (alongside other systems such as Synergy) and then passing phone calls onto appropriate workers.
- You will add information to Liquid Logic, including the creation of Contact records and upload documents to Wisdom.
- You will minute Strategy Meetings at short notice, and other meetings as assigned.
- You will support the DRAMM (daily risk assessment management meeting), DV (domestic violence) Screening and Operation Encompass processes.
- You will send out letters and reports.
- You will deal with the incoming EDS observations and signpost them to the relevant Service or Social Worker.
- You will help out with submitting information requests to police as requested.
- You will order stationery as and when necessary.
- You will deal with cash/invoices as and when necessary.
- You will carry out ad hoc administrative tasks.
- You will support a team of Social Workers and Team Managers.
You will need to be resilient as some of the information received in Duty and Advice can be of an upsetting nature.
However, you will receive support from your manager with this.
If you like to work in a fast paced environment, this might be just the position you are looking for.
We are looking to move Business Support Officers into teams and require permanent staff to fill vacancies in this team structure.
- ***or phone: and ask for 'Recruitment'.
- We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.
Important Information:
- Job
- 1
- BSO
- Day in the Life 382KB
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