Outlet Assistant Manager - Cambridge, United Kingdom - Meyer-Scott Recruitment Limited

Tom O´Connor

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Tom O´Connor

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Description

Outlet Assistant Manager

Meyer Scott Ref:
VR/08649


Salary:
£24,000 per annum


Location:
Beehive Centre, Cambridge


Type:1 Year Fixed Term Contract

Job Purpose


As a member of the Outlet Management Team, you will have a minimum of 3 years Retail Assistant Management or Supervisory experience.

The Outlet Team will naturally look to you as a role model, as you will be engaging, positive and inspiring.

You love nothingmore than working with your team to develop and motivate them to be the very best they can be, to meet and exceed targets and to take a genuine pride in the Outlet and our beautiful furnishings, brand, and the services we offer.

All of this will positivelyimpact our customers experience and you'll love being part of that


As an Assistant Outlet Manager, you will assist in the day-to-day smooth running of the Outlet in the absence of the Outlet Manager.

Key Duties and responsibilities

  • Delivering and exceeding all agreed sales budget plans and KPI's, including the followup of leads/quotes, whilst being fully accountable for the Outlet in the absence of the Outlet Manager, through influence of the P&L
  • Using your natural charm and retail sales experience to move sales forward. Be an inspirational leader within your Outlet.
  • Lead the team to drive profitable sales through strong product knowledge and effective selling techniques.
  • Create opportunities for others by developing and nurturing your team by introducing new skills, stretching them through goals, coaching, training, and providing regular feedback.
  • Create a culture in your showroom of collaboration.
  • Delivering an exceptional customer service experience; demonstrating and setting the standard of what exceptional looks like
  • Ensure the Outlet is merchandised in accordance with the agreed layout plan, bestselling ranges and VM guidelines whilst maintaining high standards of merchandising. Ensuring sold stock is removed as soon as possible and replaced with new stock.
  • Reporting on Outlet performance weekly with clear analysis of results and solutions for any challenges faced through clear written and oral communication.
  • Plan, implement and measure the success of new ranges that arrive in your Outlet, ensuring profitability per square foot of floor space including quarterly range reviews.
  • Work with the Warehouse Team to ensure you have appropriate levels of stock to maximise sales.
  • Full accountability of stock control; maintaining accuracy at all times
  • Collaborate and work with other Outlet Assistant Managers / Assistant Showroom Managers and teams within Retail and head office to help shape our business, sharing of best practices and learning from others.
  • Identify local opportunities and understand what our competitors are doing to remain competitive within the market.
  • Help to present and lead your business through regular Outlet visits with the Retail Operations Manager; highlighting the wins and the opportunities to drive your business forward.
  • Work with the Implementation Department for the general maintenance of your Outlet
  • Assist the Outlet Manager with the teams' rotas to ensure optimal scheduling to meet demand for peak trade and key retail dates.
  • Ensure the performance management of your team is consistent, relevant and engages key stakeholders within the process (Retail Operations Manager, People Team)
  • Monitor individual and team targets and address any areas of concern through coaching and mentoring.
  • Comply with Health & Safety standards to provide a safe environment for both team and our customers.
  • Ensuring cash handling procedures are adhered to and accurately completed daily.
  • Management of payroll using the I-Trent payroll system, to make certain the team.
Qualifications, Skills, and Experience

Essential

  • Min. 3 year's management / supervisory experience in a high turnover, customer focused retailer
  • Demonstratable history of strong people skills; coaching and objective setting
  • Basic HR; managing performance and reviews.
  • Strong organisation and time management
  • Confidence in verbal and written communication
  • A good general awareness of Health & Safety
  • Comfortable with lifting and assembling furniture.

Company Benefits

  • 25 days holiday per annum
  • 8 public holidays
  • Company pension
  • Death in Service benefit
  • Medical Insurance
  • Private Healthcare
  • Great discounts on our products 50% personal and 25% for family & friends
  • Perkbox membership high street discounts, meals, cinema tickets and many more
  • Cycle to work scheme.
  • Access to Health & Wellbeing guidance and support
  • Ongoing development and career progression
  • And lots more exciting things such birthday gifts, competitions etc.

Bonus:
£500 at the 6-month stage and £500 at the end of the contract


Hours:
Monday to Saturday and the legally allowed trading hours on a Sunday.

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