Health Care Assistant - Newcastle upon Tyne, United Kingdom - Westerhope Medical Group

Description

WESTERHOPE MEDICAL GROUP

JOB DESCRIPTION

Job Title:
Health Care Assistant


Accountable to:
Clinical - Senior Partner

Non-clinical - Practice Manager


Pay Scale:
WMG Band 3


Job Summary
Working in accordance with specific practice guidelines and protocols, the Health
Care Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.


Duties and Responsibilities
Carrying out in a safe, efficient and effective manner the following duties and responsibilities:

• Phlebotomy

Vaccinations and immunisations in accordance with PGDs: B12, Influenza,

Pneumococcal, Shingles.
New Patient Health Checks
Year of Care / Long Term Condition clinical data collection
Blood pressure checks
Simple wound dressings
Spirometry
Diabetic foot care
Chaperoning duties as required
Taking, recording and processing laboratory samples requested by members of the primary health care team
Clearing and re-stocking consulting rooms and ensuring appropriate levels of consumables are maintained at all times
Preparing and maintaining environments and equipment before, during and after patient care interventions
Carrying out the safe disposal of clinical waste, including sharps, from clinical and other treatment areas
Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Recording clinical and other relevant information on the practice's clinical computer system and the effective use of external computer-based systems.

To perform other duties as might be reasonably requested by staff manager or doctors.


Confidentiality and Information Governance

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.

They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients, their carers, practice staff and other healthcare workers.

They may also have access to information relating to the practice as a business organisation.

All such information from any source is to be regarded as strictly confidential and may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

A breach of confidentiality is a dismissible offence.


Health & Safety:

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in Health and Safety legislation and the practice Health

& Safety Policy including:

Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manage those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified.


Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include:
Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non
- judgemental and respects their circumstances, feelings, priorities and rights.


Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members of issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance

Work effectively with individuals in other agencies to meet patient needs
Effectively manage own time, workload and resources.


Communication
The post-holder should recognise the importance of effective communication within the team and