Administrative Receptionist - Reading, United Kingdom - Berkshire Healthcare NHS Foundation Trust

Berkshire Healthcare NHS Foundation Trust

Verified Company

Reading, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

BHFT is looking for a combined Receptionist /Administrator to work in our Specialist services team based at 25 Erleigh Road.

Administrative tasks will be done in Mon-Wed, reception role will be Thu-Fri as the reception role is part of a job share.

The post holder will provide a warm and friendly welcome to our clients and professionals and will signpost to the relevant services within 25 Erleigh Road.

Reception Duties

Welcome all visitors to the site and announce them to the relevant services.

Take all external and internal calls.

Maintain good relationships with clients, staff and other agencies.

Organise and maintain room bookings, maximising the utilisation of space.

Organise all outgoing mail, ensuring that it is franked and bagged ready for posting and to sort and distribute incoming mail.

Report any faults with equipment, systems and/or maintenance issues to the appropriate service/agency.

Assist in the efficient and accurate recording of data in all electronic systems.

Create access packs for new staff members.

To cover reception as and when required eg lunch cover, sickness or leave cover.

Admin tasks

processing referrals

opting clients into the service

sending out letters as requested by lead administrator

contacting clients and GPs as directed by lead administrator

recording all interactions using BHFT IT systems

any other administrative tasks as directed by lead administrator

To support projects and ad-hoc work requirements by undertaking a variety of administration and clerical tasks

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:

Caring for and about you is our top priority

Committed to providing good quality, safe services

Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:
Flexible working options to support work-life balance.

27 days' annual leave rising with service + opportunity to buy and sell

Generous NHS pension scheme

Excellent learning and career development opportunities

'Cycle to Work' and car leasing scheme

Access to a range of wellbeing tools and services

Discounts at hundreds of popular retailers and restaurants

Staff networks for race, diversity, disabilities and armed forces community to support equality

Generous maternity, paternity, adoption and special leave.

Free parking across Trust sites

The "must haves" for this role:
Must be reliable and dependable

Must have good time management skills and be able to prioritise

Previous experience of working in a similar setting desirable but not essential

Ability to work flexibly as part of a team

Good communication skills

If you're someone who shares our passion for excellence and care, join us and let's be outstanding together.