Parts Advisor - Birmingham, United Kingdom - Encore Personnel
Description
Our client isan approved LCV Ford dealership located in Halesowen and is on the lookout for a dedicated and knowledgeable LCV
Parts Sales Advisor.
As a new
Parts SalesAdvisor**, you will join a friendly team which will see you working the following shifts within an approved Ford dealership.
Hours of work:
45 hours per week
Week 1 Monday to Friday 7.30am pm
Week 2 Monday to Friday 7.30am pm Saturday 8.00am pm
As a
Parts Sales Advisorour client will be looking for you to be able to demonstrate:
- Experience working with Commercial Vehicle parts
- Ford would be an advantage
- Minimum 1 years' experience
- Display a high level of customer service
- IT Literacy
- Brilliant levels of communication written or verbal
- Enthusiastic, Team Player, Flexible.
Main duties will be:
Our client is looking for a
Parts Sales Advisorwho can provide a thorough service to customers internally and externally to ensure our automotive customersvehicles areback onroad within the shortest time possible.
- To undertake training within the Parts Department and at our manufacturer partners
- Identify the internal and external customer vehicle parts requirements using state of the art manufacturer systems to keep the wheels on the industry turning
- Stock management to maintain correct stock profiles for customer requirements
- To drive the sales of seasonal products and deliver first class customer service to upsell products
- To understand key performance targets and support your colleagues and team to achieve them
- To understand and provide excellent customer service through various communication methods
- To become a Brilliant Team member within the Parts Department
- To embrace all opportunities of learning and developing alongside some of our Brilliant Parts Sales Advisors.
- To respect the property of the Company and any property for which the Company is responsible, or which is in their care.
- To assist with general housekeeping duties required within the parts department.
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