Assistant Administrator - Middlesbrough, United Kingdom - Teesside University

Teesside University
Teesside University
Verified Company
Middlesbrough, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Interested in beginning or developing a career in higher education administration? Are you passionate about delivering excellent customer service? If so, we'd love to hear from you.


We are seeking a dynamic individual with the drive, skills, and 'can-do' attitude to join our new apprenticeships team within Student Learning & Academic Registry.

As an Assistant Administrator, you will provide an efficient and effective customer-focused service.

This is a key position with operational decision-making responsibilities and you will have demonstrable experience of working in a fast paced environment and have the ability to supervise and motivate others.


You will be a natural administrator with a keen attention to detail and a firm grasp of regulation/policy guidelines (or the ability to learn).

It is essential that you have strong interpersonal skills and can communicate effectively and work collaboratively with colleagues, students, and external bodies.

You will also be driven to evaluate performance, explore new ideas, look for ways continuously improve administrative processes alongside the ability to work autonomously, instilling a best-practice approach and high levels of service delivery and customer service excellence.

You will need to work flexibly across our wider Team where required, actively and positively participating. An interest in enhancing practice and engaging in technical developments and solutions would be advantageous.

Every member of our University is part of the inspiring, supportive, and caring community known as Team Teesside.


What we offer you:

  • A holiday entitlement of 185 hours (25 days), increasing to 28 and 30 days after 3 and 5 years' service respectively, plus bank holidays
  • Additional leave over the Christmas and New Year period during the Christmas closure
  • Special leave to support a range of circumstances
  • Hybrid working arrangements: 60% On Campus 40% Working from home
  • A variety of provision to support staff with personal development and recognition
  • A range of family friendly benefits
  • An employee benefits platform which provides discounts with 350+ retailers and access to health and wellbeing resources


Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post may qualify for University sponsorship under the Skilled Worker visa route.

If you are shortlisted, your interview it will take place in person.

Please note that the University may ask you to participate in a number of selection activities as part of the recruitment process for this vacancy.

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