Depot Manager - Dunstable, United Kingdom - Clemence Rogers Recruitment
Description
Depot Manager - Dunstable - £50,000 - £55,000
Clemence Rogers are currently recruiting for a Depot manager to join a well established automotive company based in Dunstable. Independently managing and developing a customer-oriented and profitable workshop.
This includes, in particular, optimally utilisingthe market, a high level of customer satisfaction and high yields for the department, as well as planning, controlling and monitoring processes in customer services areas.
Key Duties and Responsibilities:
Defining market targets for workshops within the framework of performance targets and, together with the company management, drawing up a corresponding annual plan
Controlling cost management for own department
Compiling and maintaining a resource plan for the workshop and developing concepts and measures for load optimization.
Ensuring planning for facilities, bays, machines, tools, diagnosis installations, etc. is carried out correctly; optimal design of workplaces and processes
Preparing planning and calculations for investments in workshops, facilities and HR together with the company management
Determining HR resource requirements, employing new staff and developing an induction plan
Managing, coaching and motivating employees to ensure a high quality of staff
Together with employees, establishing business objectives and personal development goals and monitoring performance against agreed targets
Monitoring the regional market with respect to new competitors and carrying out analyses of the competition/benchmarking in Services
Using the external analysis undertaken, carry out internal analysis to ensure business is competitive within the market place
Performance analysis to identify areas of weakness and appropriate, targeted marketing activity
Ensuring correct completion of Vehicle Health Checks, upsell conversions and follow up of unsold, deferred work process
Ensuring all technical test equipment and tools are available and ready for use
Guaranteeing cleanliness and orderliness of workshops and ensuring quality control of all completed tasks
Preferred Qualifications and Experience:
Excellent communication and interpersonal skills.
Good working knowledge of MS Office.
Good working knowledge of Kerridge (Dealer Management System)
HGV Experience necessary
Benefits
Bonus scheme
Company Pension
22 days holiday
Death in Service Benefit
Wellness and Mental Health Program
Uniform & PPE Allowance
Cycle to work scheme
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