Property/after Sales Specialist - Thetford, United Kingdom - Sowerbys Estate Agents

Sowerbys Estate Agents

Verified Company

Thetford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

You will play a pivotal role in driving business for Dereham / Watton and be our sales representative for the Satellite branch Watton branch. This role would require you to take on most of the office sales progression and after sales care.

You will also be expected to carry out all aspects of a property specialist role including arranging and attending viewings, booking market appraisals, and agreeing property sales.

A property specialist will help drive the sales performance of office by working proactively at all times whilst carrying out their work in a compliant and diligent fashion, i.e. ensuring all anti money laundering checks are completed, applicants registering correctly.

You will also be expected to deliver an exceptional customer experience and be the flag bearer for ensuring the office provides a Sowerbys service standard to all clients.

A property specialist will be expected to help drive cross sales and referrals in their office and should set the bar for others to follow in the team.

Duties and responsibilities

Proactively progressing all sales and providing an expert, first class service to all clients.
Attending viewings and agreeing sales.
Delivering excellent vendor care to our clients.
Proactively generating Broadland financial referrals.
Proactively generating Legal instructions for our referral conveyancing partners.
Focus the team on reach a 30% + conversion for legal instructions each month.
Proactively generating Hadley and Ottaway removal referrals.
Ensure you and the team are focused on generating positive google reviews.
Ensure you and your colleagues always work in a compliant way.
Ensure enquiries are responded to swiftly (with in 1 hour).
Ensure viewing feedback is provided to vendors within 24 hours.