Debt Collection Officer - Edinburgh, United Kingdom - Multi-Trades Recruitment

Multi-Trades Recruitment

Verified Company

Edinburgh, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Multi-Trades Recruitment is looking for a Debt Collection offer to work in and around Galashiels and Edinburgh.

About the job:

You will be required to visit customers on behalf of our client at their supply address to carry out a pre disconnect visit. you make be required to take meter reads, discuss a range of payment alternatives or reconnect the customer to our client, gather information about vulnerability and confirm if there have been tenancy changes and assess the viability of the client installing a prepayment meter or smart meter being fitted.
You may also be required to visit customers on behalf of our client at their home address to 'reconnect' the customer back to our call centre or the clients call centre. Once the customer has been passed to the call centre the call handler will obtain evidence of the customers' ability to pay will discuss the account and set up a suitable payment plan with the customer.
You will be provided with Full 'on the job' training and support by an experienced Field Agent.
Previous experience of working alone is desirable and as part of an experienced team of locksmith and meter engineers.
Due to the wide area of coverage we will offer a generous car allowance along with an attractive salary and an uncapped bonus.
Hours are 37.5 per week (Monday to Saturday) but we are looking for that committed individual who may have to travel a little further and on some occasions there may be long days involved, but Conexus will reward those who "go that extra mile".
Being Professional at all times
Able to use their initiative and enjoys working part of a team
Strong communication skills
Experience of working in a regulated environment will be beneficial
Confidence in dealing with people face to face
Be reliable and organized
Have the ability to pick up new tasks quickly
Is selfmotivated and looking to develop their own skills
Have own transport and a full drivers licence

Benefits:

22 Days Annual Leave plus Bank Holidays, which increases with continuous service
Bonus and Commission Structure
Car Allowance and Business Expenses
Private Health Care Scheme
Inhouse training courses
Starting salary of £25,200p/a