Income Maximisation Officer - Enfield, United Kingdom - Enfield Council

Enfield Council
Enfield Council
Verified Company
Enfield, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Income Maximisation Officer - Housing Benefit Overpayments

Scale SO1


We are looking to appoint an Income Maximisation Officer in the Housing Benefits Overpayment Team within the Income & Debt department.


They will deal with a full range of customer enquiries, in addition to, providing support, advice and guidance to team members on complex and technical issues.


If you have experience in a Benefits and Collection environment and enjoy working with the public then this is an exciting opportunity to join a busy team focused on high performance and working to challenging financial and operational targets.


You will be an enthusiastic, committed team player, understanding best practice and customer contact procedures with experience in debt collection.

You will be able to demonstrate a good standard of numeracy and literacy, work using your own initiative and prioritise conflicting deadlines, manage your time efficiently with good communication skills.


Contact Details -


If you would like to know more about the role, please contact Barry Chand on for an informal discussion or to arrange a visit to the team.

We are passionate about our people and how we deliver services to our community in Enfield.

That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn.

If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click
here to find out more.


Why it's great to work for Enfield Council:

  • An excellent pension through the
    Local Government Pension Scheme (LGPS).
  • Up to 31 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
  • A blend of remote and office based working for most roles.
  • Interest free season ticket loan repayable over three or ten months.
  • Career development and learning experiences from a range of training courses and learning methods.
  • Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
  • Health and leisure discounts and taxfree bikes for work.
  • 1 month paid sabbatical for Children's Social Workers
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