Patient Experience Senior Advisor - Brighton, United Kingdom - Sussex Community NHS Foundation Trust

Sussex Community NHS Foundation Trust
Sussex Community NHS Foundation Trust
Verified Company
Brighton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Patient Experience Senior Advisor -Secondment for 1 year

We are looking for an experienced, motivated, Patient Experience Senior Advisor to join the Patient Experience Team.


As part of this new role, you will provide support to the Patient Experience Advisors within the team, so line management experience is desirable.

You will work closely with clinical staff analysing and contributing to investigation reports to formulate high quality detailed response letters on behalf of the Trust.

In addition, you will have a delegated remit to achieve the goals of the Trusts' Patient Experience and Involvement Strategy and priorities.


Ideally you will have experience of working in the NHS in a complaints or patient experience environment and possess well-developed interpersonal skills and computer literacy.

You should have a good knowledge of the NHS complaints procedure and the Parliamentary and Health Service Ombudsman's standards.


This is an exciting, challenging, and rewarding post within a supportive team who are focused on improving the experiences of our patients and their families.

Working for the Trust you will be based at Brighton General Hospital with access to parking options, pool cars and our extensive Trust wellbeing program.

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