Facilities Coordinator - Reading, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

Reading, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Facilities Coordinator

Contract:
Professional & Technology Services

Location:
Berkshire

Hours of work: 24

Contract Type:
Permanent

As the Facilities Coordinator, you'll play a vital role in supporting our client, with a focus on leading the obligations of the ISS contract.

Operating within the Riot Games Office in Reading, you'll spearhead day-to-day management activities to ensure seamless operations.

This role demands continuous improvement to deliver a world-class service, aligning with ISS's global vision and anticipating client needs throughout their journey.

As an ambassador for both Riot Games and ISS, you'll seamlessly integrate with the client organisation, leveraging your understanding of gaming culture to enhance service delivery.

With a keen eye for innovation and proactive problem-solving, you'll take ownership of key responsibilities and collaborate with the management team to uphold service excellence.

If you're passionate about gaming and thrive in customer-facing environments, this role offers an exciting opportunity to make an impact.

Join us in shaping the future of facilities management in the gaming industry.

Key Responsibilities

Build and maintain excellent client, service partner and ISS team relationships
Proactively manage and communicate with the onsite facilities service providers, promoting a one team ethos and approach
To be the primary point of contact for all occupants and ISS team in relations to Facilities issues
Responsible for monthly and ad hoc client Facilities reporting, including MOR and H&S reports
Supervise logging of work tasks with the Facilities Helpdesk, ensure outstanding tasks closed by designated persons weekly
Liaise with Fire and Safety Manager regarding First Aid and Fire Warden training
Ensure the environment is safe, clean and tidy and fully equipped to ensure ISS provides an excellent working environment for Riot Games employees, supervising the completion and auctioning of checklists
Support day to day management of internal & external suppliers
Support where necessary Incident Management and Business Incident Processes
Arrange office moves, workplace management and desk allocations

Professional and Personal Competencies/Qualifications

A Levels standard educated
IOSH Managing Safely preferred but not a requirement
Experience in customer facing environment
A love of computer games
Excellent communication skills essential, both verbal and written
Flexible, adaptable team player approach
Calm, professional and focused approach
Tact and diplomacy in Managing Team skills and Client Expectations
Experience in Conflict resolution
Ability to work under pressure and support the team

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Job Types:
Full-time, Part-time

Expected hours: 24 per week

Benefits: