Income Officer - London, United Kingdom - Supported Living Services Ltd

Supported Living Services Ltd

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Build the future of Community Mental Health Recovery with us
Our mission is to be world's most successful community mental health service.

This is what unites our teams and geographies as we are all striving to support our residents to make their lives happier and more fulfilling.

At Supported Living Service Ltd we understand that Service Users' recovery journeys progress at different paces and Service Users need different levels of support along the way.

We provide a range of care packages to help Service Users bridge the move from hospitals or residential care home recovery setting to living independently in their own homes.

We are looking for a motivated and resourceful individual who is committed to support the business.

We have a fantastic opportunity for someone to join us in the position of Income Officer in East London.

Salary:
£23,000 - £25,000 per annum

Location:
East London

Contract: 12-month Fixed Term Contract

Your responsibilities will include:

Monitoring and administration of rent, service charge, building expenses accounts on the Housing Management System
Managing Arrears Process from start to finish
Working with senior team members to resolve income collection issues
Assisting in the creation of rent and service charges
Ensuring new Housing Benefit/Universal Credit claims are completed and tracking progress
Engaging with Local Authority Housing Benefit Departments after claims are suspended or cancelled
Liaising with residents regarding payment of rent where the person is not eligible for Housing Benefit
Be the first point of contact for Housing Benefit and Rent account related enquiries
Dealing with Housing Benefit overpayment invoices
General office duties (scanning of documents, answering calls etc.)
Assisting in annual rent increase project work
Inspecting and monitoring of damages and recovery of damage cost
Monitor building expenses and report to Business Team/Director
Undertake tasks and project work as required by the Business Team/Director.
Ability to deal sensitively with all enquiries and tenants queries
Ability to work as a part of a team and to adapt and respond to change
IT literate with the ability to use Microsoft Office packages confidently
Positive and Can Do attitude

Advantageous

Experience of working within the supported housing sector and/or within housing income

Advantageous

Awareness of the Supported Housing sector

Advantageous

Awareness of Housing Benefits

Advantageous

Experience in using Housing Management and rent accounting software

If you would like to be part of our exciting team, please submit the latest version of your CV.

Job Type:
Fixed term contract

Salary:
£23,000.00-£25,000.00 per year

Schedule: