Service Administrator - Portslade, United Kingdom - Heatcraft Ltd

Description

This is an excellent opportunity to join our Heating service organisation based near Brighton on a permanent basis in an administrative role within our service department


The purpose of the role is help the service desk in all aspects from domestic to commercial sites, houses and restaurants. Working with & looking for subcontractors to ensure we meet customers SLA's. Also looking after and being a port of call for one of our biggest customers. Our customers range from hotels, restaurants, schools, care homes.
You will work as part of a small, friendly team and will be required to work from the office.

Your responsibilities will include but are not limited to:

• Scheduling engineer visits into the diary
• Booking in work with customer sites and logging on customer portals
• Troubleshooting any issues
• General administration
• Customer service experience
• Excellent attention to detail and a methodical approach to working
• Ability to work under pressure
• Good computer literacy

Job Types:
Full-time, Permanent


Salary:
£22,000.00-£25,000.00 per year


Benefits:

• Casual dress
• Company pension
• Onsite parking

Schedule:

• Monday to Friday
• No weekends

Work Location:
One location


Reference ID:
heat15/02