Community Administrator - West Didsbury, United Kingdom - Greater Manchester Mental Health NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description
To provide an efficient and effective administrative service with the Community Mental Health Team.

To carry out all administrative tasks in relation to the CMHT role, answering telephone calls to patients, relatives and various clinical staff and professionals, typing letters, including audio typing, to provide an efficient mental health service.

Carry out a variety of administrative tasks as directed by Community Admin Manager.

Be flexible in working across the North, Central or South Manchester Community Teams if required.

Dealing with all incoming and outgoing mail, processing, distributing and responding within limits

Ensure that sufficient stocks of stationery are available to meet the needs of the team.

Dealing efficiently, precisely and courteously with telephone callers

Producing minutes from daily zoning meetings, MDT, safeguarding, professional or any other team meeting as required

To provide a supervisory role to receptionist and apprentices, this will include day-to-day supervision.


Typing and preparing correspondence, including appointments letters, clinic letters, batch letters and audio typing for the team, amending format and grammar as necessary.

Maintaining filing systems that are appropriate to the needs of the service.
Maintain records of referrals and discharges for statistical purposes and enter onto Paris computerised system accurately and timely.
Scan on all appropriate documentation to update patient records.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.


We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work.

From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.


Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

See attached detailed job description and person specification.

Staff Benefits

  • Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

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