Compliance Support Officer - London, United Kingdom - LloydsPharmacy Online Doctor

LloydsPharmacy Online Doctor

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hybrid - London/ Remote

37.5 hours per week

Benefits: 25 days holiday + bank holidays, pension contribution
You will support the Compliance team in ensuring that all external regulatory and internal policy requirements are met.

You will also assist in ensuring that a high level of data protection and quality is provided within a digital health service setting.

Key Responsibilities

Compliance & Quality:

Support management in ensuring that the organisation is consistently meeting the highest standards of care and compliance in accordance with statutory and regulatory requirements
Encourage the recognition and sharing of good practice of compliance across the organisation
Support the Compliance Team to ensure that compliance is evidenced through robust measures of assurance
Assist in regulatory inspections and evidence submissions
Ensure that policies are reviewed and kept up to date
Ensure compliance with statutory and mandatory training
Ensure root cause analyses are completed by stakeholders
Keep up to date with Digital healthcare regulations
Coordinating, managing, and minuting key meetings
Work with other audit and compliance staff to conduct audits and reviews

Data Protection:

Support the completion and submission of the annual Data Security and Protection Toolkit
Work closely with IT and others to ensure the most effective ways of managing the company's personal data responsibilities
Assist team in identifying priorities for improvement relating to data protection & healthcare regulation
Keep up to date with changes in Data Protection law and regulations
Maintain appropriate documentation to support GDPR/DPA Compliance monitoring, including appropriate registers (e.g., risks, incidents), policies, processes, etc.
Document, monitor and maintain the legal basis for processing data including maintaining a map of the personal data movement (or Record of Processing Activities)
Supporting the Data Protection Lead with the investigation and reporting of data breaches
Provide data protection knowledge across new project launches
Supporting the Data Protection Lead in the development of staff training mechanisms (elearning, webinars, etc) and maintenance of training records
Monitor and respond to external data protection queries liaising with Data protection Leads on issues or queries that arise
Actioning and supporting the implementation of privacy by design
Keeping Data Protection employee facing SharePoint up to date with revised policies and advice documentation and assisting with staff awareness activities and training

Experience

Essential:

Experience in a support or equivalent role
Must be a team player but able to work independently
Excellent attention to detail
PC Literate, especially with MS Office
A clear commitment to providing excellent patient care
Demonstrable ability to summarise information both orally and in writing
Excellent communication skills, time management and ability to work well under pressure
Enthusiastic and motivated to learn

Desirable:

It is not essential to have worked in a Compliance post, but the post holder must have a good understanding of legislation (Knowledge of Data Protection Act / GDPR)
Experience of conducting audits, drafting/updating documentation related to the GDPR/DPA, and implementing privacy / Data Protection Compliance programmes
Knowledge and experience in General Practice or other healthcare setting, compliance, quality management, healthcare regulation (CQC)

Job Types:
Full-time, Permanent

Salary:
£24,000.00-£28,000.00 per year

Benefits: