Warehouse & Logistics Co-ordinator - Cardiff, United Kingdom - Vista Retail Support

Vista Retail Support

Verified Company

Cardiff, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB TITLE:
Warehouse and Logistics Administrator

Department:
Warehouse and Logistics

Location:
Cardiff Office

Reports To:
Warehouse and Logistics Manager

Purpose:
To ensure correct and adequate items are available at the "forward stock locations" to enable field service engineers to complete calls as required by customers.

Vista Retail Support's Mission

To be the partner of choice for the provision of technology services in the UK
To deliver on our commitments to all of our customers both external and internal
Create a great environment where Vista people become the best they can be and are able to discover for themselves and educate others in the field of technology support

Vista Retail Support's Values

To do the best we can for our business, our customers and our colleagues
To demonstrate honesty, integrity and flexibility in all that we do
To be transparent in our operations
Respect our environment
Return value to our shareholders
To be committed to our people

Information Security Profile:
MEDIUM

This role will be privy to some confidential and sensitive information and as such the individual undertaking the role will be expected to treat this information as sensitive discussing it only with those people who have the necessary authority.

Main Tasks and Objectives

Collect parts through an approved carrier for all items left on site by engineers (PLOS).
Process pick requests on Vista management systems for engineer car stocks including the administration of individual engineer car stock listings, providing feedback on ETAs and sourcing items on back order.
Produce replenishment data and labels for items to be shipped to the NDC, SCT or RICO depots.
Maintain the replenishment document with stock accuracy and requirements for the vehicle stock audits that supply parts to the field engineers.
Update the management system data obtained from stock audits made throughout forward stock locations and the Cardiff warehouses.
Update the contact centre of ongoing issues regarding shipments and parts availability.
Administer the RMA process.
Administer International despatches and stock reconciliation.
Track consignments if lost.
Administer stock adjustments, records and audits.
Process pick requests on 'RICO's tracking system when requested including searching, selecting, releasing, same day shipments and follow up.
General administrative duties to support the warehouse and logistics team.
Ensure health and safety guidelines are adhered to and raise health and safety concerns to their manager when necessary.

Outcomes and Deliverables