Administrator/crisis Worker - Walsall, United Kingdom - Mountain Healthcare Limited
Description
Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation?
This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.
The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required.
Acting as the advocate for patients who attend the centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.
Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape.
This will be a dual role with both Administrator and Crisis Worker responsibilities.
This is a part-time vacancy of 24 hours per week, Monday to Friday (9:00am -5:00pm).
There will also be the opportunity to pick-up additional shifts as an out-of-hours Crisis Worker, on an on-call basis (from 5:00pm to 9:00am).
This Paediatric & Adult Administrator/Crisis Worker role will include:
- providing telephone information and support.
- supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family and ensuring a patient-centred service.
- ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning).
- assisting patients and liaising with other agencies regarding the management of historic cases.
As an organisation that 'does the right thing', we believe you will be empowered to make a difference.
Benefits:
We offer:
- Enhanced sickness pay scheme
- Employee wellbeing programme
- Advanced rota planning for better worklife balance
- Pension scheme
- Bonus scheme
- Life Assurance
- Employee Assistant Programme
- Long Service/Team of the Month Awards
- A range of accredited and CPD training courses & masterclasses
- Funding for higher education courses after one years' service
Essential Skills:
- Work experience within an administration role; including data collection, Excel spreadsheets, providing reports, and manipulating data will be essential.
- A full UK driving licence.
- Female applicants only.
Desired Skills:
Experience of working with vulnerable people, children, victims of sexual assault, or a background in any other related area of work would be desirable.
About Company:
Mountain Healthcare is a clinically led business, specialising in healthcare and referral services for vulnerable people.
Commissioned by NHS England and the Police, our aim is to provide the best possible standard of healthcare, through excellent operational delivery, robust quality assurance and governance as well as a focus on innovation.
As a leading provider of criminal justice healthcare services, our current contracts cover Sexual Assault Referral Centres, Police Custodial Healthcare, Healthcare in Secure Children's Homes, and clinical telephone advice.
Mountain healthcare prides itself on providing a healthier work/life balance and we recognise achievements with awards and bonuses We offer a highly competitive salary along with some great benefits.
We are unique, in that although we are a nationwide company with over 400 employees, we still maintain that family feel and ensure everyone feels like a valued member of our team.
We believe we can make a real difference to those who are vulnerable within the criminal justice system and would love like-minded individuals to join our team.
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