Funeral Arranger and General Assistant - London, United Kingdom - Chelsea Funeral Directors

Description

Funeral Arrangers deal with our clients during one of the most emotional times of their lives, and this requires an exceptional degree of skill and empathy.

A Funeral Arranger deals with all aspects of funeral arranging from the very first call through to the day of the funeral.

This role requires flawless interpersonal skills, a willingness to learn about cremation, burial, and church procedures, and an impeccable eye for detail and planning.

• Meeting bereaved families to arrange funeral services.
• Assisting with the telephone rota (currently one week a month) to care for our clients 24 hours a day. (This will involve a share of Christmas and other public holidays).
• Ensuring good relationships with the local community and wider business community.
• Frequently communicate with colleagues, clients and others involved in delivering the funeral.
• Ensuring that the necessary paperwork to allow a funeral service to proceed is completed correctly and in a timely manner.
• Ensure that our offices are kept in a neat and tidy order.

• Sensitive, kind, calm and practical.
• Computer literacy.
• Highly organised with a good attention to detail and logístical planning.
• A confident and friendly communicator.
• Willing to work flexibly, occasionally starting early or working late or over the weekend as necessary.
• Smart appearance.

• Monday to Friday