Sales Ambassador - London, United Kingdom - Fashion Group

Fashion Group

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Position:

For over 30 years, Marc Jacobs has invigorated the fashion World with a unique design philosophy:
Pioneering designs.
An irreverent spirit.
The everyday and the extraordinary.

Led by these codes, the brand has become a driving force in the womenswear, beauty, accessories, fragrance, watch and jewelry industries.

About Marc

Born in New York City in April 1963, Marc Jacobs attended the High School of Art and Design and graduated from Parson'S School of Design.

As a design student, Jacobs was the recipient of some of the School's highest honors including design student of the year.

In 1984, The Marc Jacobs Label was founded along with business partner Robert Duffy and has since become a global brand.

Objective of the role As a sales consultant for Londons flagship store, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Main Responsibilities

Brand Ambassador
Excite and install passion and pride for the brand
Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines

General Store VM/ Client Management

Reflect the visual merchandising guidelines promoting the brand image
Enhance customer service standards in store to ensure the best client journey

Sales/ Business Monitoring

Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
Build and maintain a relationship with them
Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
Process the sale in a confident and professional manner
Gather the client's CRM details to enlarge your client book
Drive your product knowledge by keeping up to date with fashion trends
Update yourself on all product lines through research
Ensure all Company policies and procedures are attended
Support control and management of stock

Profile:

Profile & Experience

A minimum of 2 years' experience in sales in a luxury, high fashion environment
Experience in selling RTW / LG
Passion for fashion and sales
A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience
Excellent personal presentation a Marc Jacobs Brand Ambassador
Understanding of Retail KPIs
A fluent level in English is essential and additional languages are an advantage