chief customer advocate - Nottingham - beBeeHire

    beBeeHire
    beBeeHire Nottingham

    16 hours ago

    Job title: Customer Success

    Description

    Job Title

    A leading equipment rental provider in the UK is seeking a Hire Controller to enhance customer service.

    About This Role

    • To enhance customer experience, we are looking for an exceptional hire controller with excellent communication and interpersonal skills.

    The ideal candidate will have proven experience in Customer Service, be proficient in managing Customer Enquiries, and possess a collaborative approach to building strong relationships.


    This role involves responsibility for handling daily activities including



    • Servicing Customers Directly via phone/Email/SMS or other means

    • Gathering Requirements from Customers and analysing Customer Needs. Understanding industry trends makes you able come up with fresh solutions consistently which boost satisfaction of customers by far enhanced profit share results every quarter.

      The right individual must possess
      good record-keeping skills;
      sound judgment;//knowledgeable about business practices;


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