IT Support Engineer - London, United Kingdom - ReThink Talent

ReThink Talent

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

IT Support Engineer

Location:
London

Paramount Global (

NASDAQ:
PARA, PARAA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide.

Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumerbrands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV and Simon & Schuster, among others.

Paramount delivers the largest share of the U.S. television audience and boasts one of the industry'smost important and extensive libraries of TV and film titles.

In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.

Is this the role for you?
CBS News is the news division of ViacomCBS Inc
(

NASDAQ:
VIAC).

Producing television programs including CBS Evening News, CBS This Morning, 60 Minutes, 48 hours and Face the Nation as well as CBS News Radio.

The London Bureau provides international newscoverage for all broadcasts across the division.

What will you be doing?

The IT support engineer will join a team providing multi modal onsite and remote IT technical assistance for CBS News staff in the EMEAA region.

This will include a shift-based operation in the Support suite where they will work a mix of hours, solo or alongsidethe IT Manager.

On the call, step by step guidance for end users and other technical staff.
Documenting items in a knowledgebase.
Working with other teams to resolve problems with computer systems or the network issues.
Monitoring, maintenance troubleshooting routines including software installations and updates.

What are we looking for?

Essential: