Immigration Advisor - West Midlands, United Kingdom - The Refugee and Migrant Centre Ltd
Description
What we hope you'll do next:
Hours: 35 (full time)
Contract: 12 months with the possibility of extension
Probation period: 6 months
Location:
RMC's offices in Birmingham, Wolverhampton and Walsall (likely to be based in Wolverhampton or Walsall) - working across branches may be a requirement
Purpose of the Job:
- To provide professional and effective advice and guidance to a broad range of service users of RMC.
- To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.
Principal Tasks
Working within the team
To ensure the professional and organisational requirements are respected and met during the delivery of advice.
- To assist the senior colleagues and Operations Manager in order to drive efficiency, quality, systems improvement and target achievement.
Casework and advice
- To offer advice, advocacy and support to service users with various aspects related to their welfare as requested by the management of RMC and funders' requirements.
To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.
- To provide appropriate support and mentoring to any volunteers under supervision.
- To represent RMC at external meetings and events when required by the senior colleagues.
- To maintain effective working relationships with partners and stakeholders.
Job spec
- Ability to communicate complex information clearly to distressed clients.
Essential - A proven high standard of communication skills, including written, oral, presentational and interpersonal skills.
Essential. - Ability to produce high quality written work to deadline, organisational skills and the ability to manage and prioritise a demanding workload.
Essential. - Commitment to equality and diversity.
Essential. - Strong commitment to work towards OISC regulation.
Essential. - An ability to selfmotivate and work independently.
Highly desirable. - Experience of working in a multicultural environment and sensitivity towards other cultures.
Highly desirable. - Educated to degree level or equivalent.
Desirable. - A proven record of team work and flexibility.
Desirable
Desirable.
Job Types:
Full-time, Fixed term contract
Salary:
£19,500.00-£21,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
Schedule:
- Monday to Friday
Work Location:
In person
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