Application Support Specialist - London, United Kingdom - ShareForce

ShareForce
ShareForce
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Salary Range:
£40k-£50k


  • Location: Hybrid / London
  • Global Insurance Firm
This is an exciting and essential supporting role at a world leading insurance firm.

As an Application Support Specialist, you will be at the centre of a transformation journey which looks to reengineer the relationship with business customers, improve the value provided by vendors and become deeply integrated with other wider IT Product and Platforms teams.


Responsibilities:


  • Respond to technical questions related to apps/ tools/solutions.
  • Collaborate with technical teams to ensure appropriate resolution of incidents and identification of bugs and defects.
  • Resolve a variety of highimpact incidents or problems through indepth evaluation of complex business issues, system processes or platform issues.
  • Assist with development projects and release to production as needed.
  • Provide indepth analysis with interpretive thinking to define issues and develop innovative solutions.

Skills and Experience:


  • Technically strong with MS SQL and ServiceNow.
  • Familiarity with supporting testing and release management and the Azure DevOps tool set.

Additional Information:


  • Salary Range: £40k£50k
  • Location: Hybrid / London
  • Benefits: Private medical, pension, and bonus
  • Applicants must hold the right to work in the United Kingdom without sponsorship.
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