Service Installations Specialist - London, United Kingdom - 360 Resourcing Solutions

Tom O´Connor

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Tom O´Connor

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Description

Our client has
an exciting opportunity for a Service Installations Specialist
to join their team in London, Docklands.
You will join them on a full
time,
permanent
basis
, and in return, you will receive a competitive salary of £40,000 per annum excellent benefits (travel allowance, bonus scheme, pension and health insurance).****The
Service Installations Specialist role overview**: Our client is looking for an excellent Administrator within technical services, preferably within telecommunications industry, to cover their Service Installations Specialist role.

They would like a dynamic and competent person to join and support their busy, vibrant Service Installations & Power Team, working full-time on -site within the Data Centre.


Key tasks of their Service Installations Specialist:

Management Support

  • Day to day engagement with and support of the Service Installation Managers
  • Hosting the department review meetings, setting the agendas', managing Trackers, creating minutes, providing status updates, etc. Responsible for consolidating the Service Installations & Power Team Monthly inputs into a single deck for Month End Management performance review. Managing the team's Risk Register

Commercial Support

  • Working with Sales Admin and assisting in the coordination of RFP and RFI responses from the Service Team
  • Formulating Financial Reporting, OPEX, CAPEX, THM Recharge on all approved Purchase Orders
  • Raising Purchase Orders, ensuring GRN on received goods and manage the Invoice process and reporting on all monthend spend. Managing Network Centre spend on all PO's for Prism materials, keeping account of all Team spend in the month, liaise with Finance & Purchasing Team accordingly
  • Scheduling of Building Tours for new starters and prospective new customers, etc.

Performance Reporting

  • Accessing SFDC monthly and produce performance reporting related to Service Installations and Power Provision for the competed months workorders, report on Team's KPI's and SLA performance
  • Checking the Contract Lifecycle Management System on a weekly basis to understand the status of specific Customer Services and report accordingly.

Essential Qualifications and Experience they're looking for in their Service Installations Specialist:

  • Educated to Degree level in Technology
  • Excellent Computer skills
  • Experience of working with colleagues in a busy thriving and demanding environment. Working knowledge of ITSM systems ie SFDC / Remedy / SNOW
  • Able to work as part of a matrix managed team
  • Highly competent in report writing
  • Organised in prioritising workload
  • Good inter-personal communication skills
If you feel you have the skills and experience to become their
Service Installations Specialist,then please click '
Apply' today

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