Shipping & Data Management Administrator - Liverpool, United Kingdom - Wild Thang Limited
Description
WILD THANG LIMITED SHIPPING & DATA MANAGEMENT ADMINISTRATORWild Thang are one of the largest branded clothing & merchandise experts in the UK.
We've recently undergone a multi million pound re-development to ensure teams have the very best working environment to inspire the creation and delivery of World Class Merchandise.
Our client base is broad and diverse and includes high profile names such as Coca Cola, Skybet, Harrods, Vimto, LFC.
Wild Thang are looking for a Shipping & Data Management Administrator to join our successful, shipping & logistics team who work together closely with our sales & warehouse departments.
The individual must be a team player who is a dedicated, honest, hardworking, looking to create a solid career path in a fast paced sales/customer service environment.
We love people with experience, however we know it's about much more than that, it's about finding the right fit for our amazing team and company. If you love good customer service, have a strong team work ethic, transferrable skills, are professional in your approach, have will and drive, are willing to continually learn, proactive, a focused team player, hardworking, with a positive attitude/outlook and are a great people person, we hope to hear from you
OBJECTIVES & RESPONSIBILITIES
PRIMARY OBJECTIVES
- Correct dispatch & delivery of all parcels leaving Wild Thang Ltd
- Ensuring all data is correctly formatted for uploads/imports
- Health and safety of the workforce
- Carrying out and attaining the mission and the goals of the roles managed
- Development within a superior workforce
- Development of the processes
- Development of an employeeoriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance
- Personal ongoing selfdevelopment and personal growth as an employee
JOB RESPONSIBILITIES
SHIPPING
Wild Thang will export EU and ROW countries; including instructing suppliers to ship directly to EU & ROW countries also.
- A strong shipping, both export and import knowledge
- Strong understanding of duties & calculations
- Understanding basic incoterms
- Understanding volumetric weights o Understanding IOR and PVA
- Experience in commercial invoicing
- Calculating quotations for shipping
- Organising shipping tracking
- Understanding customs duties
DATA MANAGEMENT
- A strong knowledge of excel
- Experience in csv data import
- Understanding of mapping fields
- Data import over a variety of couriers
- Mail merge excel > word to generate labels/envelopes/documents
SHIP HERO, _training will be given on our fulfilment software, but_:
- Understanding stock control would be advantageous
- Understanding stock/order life cycle
ADDITIONAL DUTIES/REQUIREMENTS FOR THIS POSITION WILL INCLUDE:
- Customer service via web queries
- Proactive
- Work independently and as part of a team
- Using your own initiative
- Hold a commercial value to processes within the Company
- Excellent time management skills
- Work within a set structure & ability to implement structures
- Follow guidance given for job processes
- Reactive when needed chasing couriers, pushing deliveries etc
- Focused errors do happen but lack of focus will increase them
- Ability to work under pressure and resolve potential conflict situations
- Represent and promote company brand at all times
- To build and maintain strong customer/supplier relationships
Job Types:
Full-time, Permanent
Benefits:
Company events
Cycle to work scheme
Schedule:
Day shift
Monday to Friday
Job Types:
Full-time, Permanent
Salary:
From £22,270.00 per year
Benefits:
- Company events
- Cycle to work scheme
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Liverpool, L20 8LQ: reliably commute or plan to relocate before starting work (preferred)
Experience:
- shipping: 1 year (preferred)
Work Location:
One location
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