Universal Administrator - Didcot, United Kingdom - Design Integration

Description

Reporting to :
Administration Manager

Primary Scope and Purpose of Role

Design Integration is a cutting-edge technology company working in audio-visual communication and collaboration.

Due to an exciting period of growth, we are looking for enthusiastic and motivated people to support our companys development.

We are looking for a knowledgeable, experienced service and technical support engineer, primarily based at our Didcot headquarters, offering Customers remote service support.

The following will be included within the overall package

• Laptop, Mobile phone, all IT equipment required and tools.
• Pension scheme with company contribution after 3 months
• Modern flexible working environment
• Free refreshments and snacks provided
• Focus on Peoples wellness
• Team building drinks on Fridays, Summer and Xmas parties.
• Employee support, Training, and development
• Company leisurewear and accessories

Design Integration has identified a need for a full time Universal Administrator. This post will provide administrative support to the Admin department and other teams within the business.

Typically, the daily duties of the Universal Administrator will include:

• Create and send sales invoices to clients on schedule, obtained from our daily report, ensuring accuracy of every invoice
• Setting up clients and maintaining details within the company system Dynamics
• Sending of monthly statements to clients
• To assist with the sales ledger month end process
• Sending of client satisfaction surveys at the end of a project and monitoring feedback
• General data entry and adhoc administration duties
• Filing & Archiving (electronic and paper)
• To Provide occasional cover for answering incoming telephone calls, taking messages or transferring calls
• To provide occasional cover for greeting visitors to the company in a professional manner and ensuring the signing in process is adhered to
• Providing cover for Purchase Ledger duties, when required
• Maintain trusting relationships with customers and colleagues.
• Adhere to policies and regulations.
• Keep abreast with all organisational changes and business developments.

Design Document Control
- the design file repository.

• Creating design documentation as required.
• Tracking due dates in Teams and flagging upcoming items.
• Controlling the issue of all drawings.
• Printing, folding, and filing drawings for issuing according to DI standards.
• Tracking drawings and revisions and updating the drawing register as required.
• Issuing of design documentation and schedules as instructed by the project lead designer.
• Maintaining the CAD block library register.
• Maintaining the As Built drawing register.
• Maintaining the various main contractor documentation platforms (training to be provided).
• Coordinating change control.

In addition to the above departments, you may be called on to provide support to the following departments (or any others as the need arises):

• Procurement
• Sales
• Service
• Warehouse

Essential Requirements

• Competent with Microsoft Office 365 skills including but not limited to Sharepoint and Teams
• Good understanding of office procedures.
• Sound knowledge of using office equipment.
• Excellent organizational and time management skills.
• Articulate with strong verbal and written communication skills.
• Analytical abilities and aptitude in problemsolving.
• Sound understanding of inhouse management information systems.

Personality Profile

• Be a proactive and enthusiastic team player capable of meeting deadlines and going the extra mile to ensure timely project completions.
• Flexible and cando attitude.
• Be detail orientated with strong analytical skill.
• Client focused with a commitment to providing excellent customer service.
• Ability to work well within a team.
• Polite and confident telephone manner.