Customer Service Administrator - London, United Kingdom - Excel Recruitment

Excel Recruitment
Excel Recruitment
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

A professional membership body based in central London is looking to recruit a Customer Service Administrator to provide wide-ranging support to its Qualifications and Membership departments.


Key Responsibilities of the Customer Service Administrator:

  • Manage end to end administrative processes associated with membership.
  • Updating and maintaining accurate membership records.
  • Assist with activities surrounding accreditation of members, including validation of qualifications.
  • Identify inconsistencies in membership data and report them along with recommendations for improvement.

Skills, Qualifications and Experience:


  • Educated to degree level or with equivalent experience.
  • Highly proficient in all MS Office programmes.
  • Strong written and verbal communication skills.
  • Previous administration and customer service experience.
  • Good organisational skills, with the ability to prioritise a demanding workload.

Salary and Details:

- c£22,500 per annum.

  • Fulltime, 1year fixedterm contract.
  • Hybridworking, with the ability to work up to 2 days/week from home.
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