Administrator - Haverfordwest, United Kingdom - The Meadows Nursing Home

Description

About us

Our work environment includes:

• Modern office setting
• Wellness programmes
• Growth opportunities
• To take organisational responsibility for all aspects of Office Administration within the Care Home, which will include some administration duties not only for the Registered Home Manager and staff but also on occasion for service users, and to act in such a way as to promote the health and wellbeing of Service users accommodated within the Care Home._

Role Specific
To lead Administration activities within the Care Home.

To prepare and maintain personnel files on behalf of the Registered Home Manager.

To prepare documentation on the 'moving into' the care home of a new Service user, for the purpose of contracts management.

(Care home administration office based filing system)

To provide general administrative 'office' duties e.g. typing and word processing of letters and other documents as required by the Registered Home Manager. To manage both company and Service Users mail efficiently.

To deal with telephone enquiries efficiently and courteously, making appropriate responses that are within your scope of knowledge and competency.

To maintain a database of contacts for the Registered Home Manager including such contacts as: General Practitioners, Surgeries, Local Authorities.

Care Managers/Social workers, contractors etc.

To compile, store and back-up hard copy and electronic records, which are accessible for key personnel and can be easily identified and understood.

To maintain financial records as required by the Registered Home Manager e.g. supplies, orders, with retention of delivery notes, receipt etc.

To maintain manuals, guarantees, sales/purchase advice of assets within the Care Home
- and ensure that the assets Register is kept up to date.

To maintain a record of 'duty of care' notices for Inspection.

To have the confidence and capabilities to effectively communicate with Service users, Staff, Relatives and their Representatives.

To participate within reviews undertaken by such people as the Local Authority, Local Health Board including reviews of placement by the Service users individual Social Worker, as and when requested.

To participate in bi-monthly supervision and annual appraisal.

To attend
all mandatory training and any additional training as identified via supervision or deemed necessary by the company; Failure to attend identified or mandatory training will result in disciplinary action.

To attend Staff & Service user meetings and contribute ideas and suggestions, appreciating the diversity and equality of Service users within the Care Home and the staff who you work with.

Providing minute taking duties as and when required.

To manage petty cash and Service users monies held within safe keeping at the care home, and maintain accurate records that are available for audit at all times.

To maintain confidentiality regarding all matters relating to Service users, their care and welfare, the day-to-day running of the establishment, and members of staff being honest, trustworthy, reliable and dependable Failure to comply will result in disciplinary action.

To uphold public trust and confidence in the Care Home and the Company including: maintaining a high standard of appearance and behaviour and complying with the uniform and dress code policy of the company

To work in such a way as to honour work commitments, agreements and arrangement to promote the health and wellbeing of Service users, and by declaring issues that might create conflict of interest or influence your judgement.

To be prepared to work in any area of the home or other homes/settings operated by the company as required by the management that are within your capabilities and scope of practice

To report any situations where there may be a risk of violence or aggression, or where Service users may be at risk, to the Person in charge without delay.

To refrain from trying to deal with the situation on your own without seeking help from appropriate staff.

To be efficient in the use of all supplies and highlight deficiencies to the Person in charge and/or Registered Home Manager.

To be familiar with the fire policies, to know where the fire points are, to take part in fire training and fire drills.

To use personal protective equipment, (e.g. gloves, aprons) as supplied by the company, throughout your work practices.

And to ensure that you have complied with safe working practices with regard to the use of Visual Display units, appropriate desk seating and safe management of chemicals e.g.

Ink cartridges, Toner drums etc be fully aware of the companies infection control policy and the safe disposal of waste and contaminants

To report all accidents and to ensure that any accidents are recorded in the accident book.

To report any concerns or complaints raised by Service users, or their representatives, and direct any enquiries to the person in charge and/or Registered Home Mana